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Common automatic folding door issues and how to fix them

Automatic folding doors offer convenience and high aesthetic value for many buildings. However, during operation, technical issues may still arise and disrupt performance. The following article summarizes common problems with automatic folding doors and practical solutions, helping users proactively handle issues and operate the system more effectively.

1. Automatic folding doors do not open or close to the correct travel position

Failure to fully open or close is a common issue that directly affects operating performance and safety. If this condition persists, it can overload the motor, shorten system lifespan, and lead to additional related damage.

1.1 Signs that the door is not operating within the correct travel range

Users may notice the door opening only partially before stopping, failing to close completely, or reversing direction without any visible obstruction. In some cases, the door moves more slowly than usual or stops midway even though the system is still powered.

1.2 Causes of incorrect opening and closing positions

This issue often results from incorrect travel limit settings, misaligned tracks, or increased friction caused by dust accumulation on rollers. In addition, faulty travel sensors or control units may send incorrect signals, causing the door to operate outside its designed range.

1.3 Temporary handling and corrective measures

When this issue occurs, users should disconnect the power supply to ensure safety, then visually inspect the tracks and remove any obstructions. If the door remains unstable after basic cleaning and checks, contacting a technical service provider to recalibrate the travel limits and inspect the control system is recommended to prevent further damage.

Automatic folding doors do not open or close to the correct travel position
Automatic folding doors do not open or close to the correct travel position

2. Automatic folding doors produce noise or operate roughly

Abnormal noise during operation is a clear indication of mechanical or installation-related issues. If not addressed promptly, this condition can cause user discomfort and accelerate wear of internal components.

2.1 Common types of operational noise

Automatic folding doors may produce squeaking, rattling, or impact noises during opening and closing. These sounds are often more noticeable when the door starts moving or during continuous operation, indicating that moving parts are not functioning smoothly.

2.2 Causes related to tracks, rollers, and drive components

Dust accumulation, lack of lubrication, or uneven installation of tracks and rollers are common causes of noise. Additionally, worn drive components, loose fasteners, or an overloaded motor can cause vibration and abnormal sounds during operation.

2.3 Solutions to restore smooth and quiet operation

To resolve this issue, users should thoroughly clean the tracks and rollers and tighten any loose connections. Applying the correct type of specialized lubricant helps reduce friction and improve smooth operation. If noise persists, a professional technician should inspect the entire system for comprehensive repair.

Automatic folding doors produce noise or operate roughly
Automatic folding doors produce noise or operate roughly

3. Sensor and control system malfunctions in automatic folding doors

Sensors and control systems play a critical role in ensuring safety and operational stability. When these components malfunction, the door may operate inconsistently, fail to respond, or stop suddenly, causing disruption and potential safety risks.

3.1 Symptoms of sensor and control system failure

Common signs include failure to detect approaching users, irregular automatic opening and closing, or lack of response to control signals. In some cases, error indicators may appear, or the door may only function when manually triggered, suggesting interrupted signal transmission.

3.2 Common causes of signal-related issues

Possible causes include dust-covered or obstructed sensors, sensor damage due to humid environments, loose signal wiring, unstable power supply, or hardware failure in the control unit. These factors can interfere with accurate signal transmission.

3.3 Safe and appropriate handling methods

Users should disconnect the power supply before inspecting and gently cleaning the sensor area. If the door continues to operate irregularly after cleaning, deeper intervention in the control system should be avoided. Instead, a professional technical service provider should be contacted to ensure proper and safe repair.

Sensor and control system malfunctions in automatic folding doors
Sensor and control system malfunctions in automatic folding doors

4. Automatic folding doors deteriorate quickly due to improper use and maintenance

Beyond specific technical issues, rapid deterioration of automatic folding doors often results from improper usage and insufficient maintenance. If not addressed early, minor issues can accumulate and severely affect the entire door system.

4.1 Common mistakes during daily use

Frequent mistakes include operating the door beyond its designed cycle frequency, applying excessive force to door panels, or continuing to use the door despite visible abnormalities. These habits place excessive strain on the motor and mechanical components, accelerating wear.

4.2 Impact of insufficient periodic maintenance

Without regular maintenance, dust and moisture accumulate on tracks, rollers, and drive components. This increases friction, reduces smooth operation, and raises the likelihood of issues such as door jamming, track misalignment, and internal component failure.

4.3 Preventive solutions and recommendations from Thuy Linh Long

To maintain stable operation, users should follow proper usage guidelines and perform regular cleaning and maintenance. Thuy Linh Long recommends routine system inspections and contacting technical professionals when abnormal signs appear to ensure safety, extend service life, and maintain optimal performance.

Automatic folding doors deteriorate quickly due to improper use and maintenance
Automatic folding doors deteriorate quickly due to improper use and maintenance

If detected early and handled correctly, automatic folding door issues will not significantly impact usability or equipment durability. Understanding the causes, solutions, and importance of proactive maintenance helps ensure stable, safe operation while minimizing repair costs.

If your automatic folding door is experiencing issues or requires professional inspection and maintenance, Thuy Linh Long is ready to provide timely and suitable technical solutions. Contact us today to ensure your door system remains efficient, reliable, and durable over time.

THUY LINH LONG SERVICES TRADING COMPANY LIMITED

DISTRIBUTOR

Address: 243D Vuon Lai Street, Phu Tho Hoa Ward, Tan Phu District,
Ho Chi Minh City, Vietnam.
Tel: +84 28 22497999
E-mail: cuatudong24h@gmail.com

SUPPLIER

KUM YANG MATERIALS CO.,LTD

Address: 124-60, Myeongdong-ro, Hallim-myeon,
Gimhae-si, Gyeongsangnam-do, 50851, Korea.
Tel: 82-55-345-8380

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